As of December 2017, Vortex Global Limited has been certified to the ISO 9001:2015 standard. Vortex Global’s parent company, Salina Vortex Corporation, made a recent announcement that it too had obtained ISO 9001:215 certification. Previously, Vortex Global was certified under the ISO 9001:2008 standard, and has been ISO-certified since its establishment in 2007.
ISO 9001 is an international standard that specifies requirements for a management system. By gaining ISO 9001:2015 certification, ISO 9001 acknowledges that Vortex Global has demonstrated the ability to consistently provide products and services that meet customer and regulatory requirements. In essence, the ISO 9001 standard acknowledges Vortex Global’s credibility as a reliable and consistent supplier of material handling equipment and technical services to the dry bulk solids industry.
Among the major changes of ISO 9001:2015 was a transition of emphasis from “preventative actions” and “required documentation” toward more open communication with customers and suppliers, and greater information transparency within the organization and its shareholders.
To ensure the continuous improvement of its quality management system, Vortex Global has been utilizing turtle diagrams to assess the effectiveness of their Enquiry, Stock Control, and Works Order processes. These diagrams are revised annually to better Vortex Global’s processes and, ultimately, improve customer satisfaction from more efficient operations.
To improve internal transparency, Vortex Global’s top management created a document to assess both short-term and long-term opportunities and risks for the company’s operations, and developed strategies for how those opportunities and risks will be approached to improve the business. Created in unison with Vortex Headquarters in Salina, Kansas, USA, Vortex Global’s top management also assisted in the development of a long-term business plan to provide Vortex employees and stakeholders with a clear understanding of the company’s goals and strategic objectives for the future.
Vortex Global has demonstrated that within their small staff, cross-training efforts have been effective, job roles have been well-defined, and project information and product knowledge is recorded in a way that it is transferrable among the entire staff. As a result, Vortex Global has constructed an efficient and high quality management program.
“Maintaining ISO compliance is a leading objective for Vortex Global, as it ensures the quality of our management system and allows us to continue our relationships with Blue Chip companies,” said Laurence Millington, managing director at Vortex Global Limited. “By clearly defining, monitoring and measuring our company objectives – and emphasizing the importance of meeting those objectives – Vortex Global Limited has seen rapid growth since its conception ten years ago and continues to be well-respected among the industries in which we operate.”